Mogo Farm Privacy Policy

This Privacy Policy describes how mogofarm.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Mogo Farm is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website and purchase our functional mushroom tincture products.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, please contact us by e-mail at hello@mogofarm.co.uk.

Information we collect

We may collect and process the following data about you:

  • Personal Information: Name, address, email address, phone number, and payment information.
  • Order Information: Details of transactions you carry out through our website and of the fulfilment of your orders.
  • Technical Information: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.

How we use your information

We use your personal information to:

  • Process and fulfil your orders.
  • Provide you with information, products, or services that you request from us.
  • Contact you about your orders and account.
  • Improve our website and services.
  • Comply with legal obligations.

Sharing your information

We do not sell, trade, or rent your personal information to others. We may share your information with:

  • Service Providers: Companies that provide services to help us with our business activities such as processing payments and shipping orders.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Marketing and other

Mogo Farm operates on a automatic opt-in marketing policy. Please note we do not spam our customers and any information we send via email will be related to your order, changes and updates relating your subscription status, important company and business information, as well as news and promotions.

If you do not wish to receive any emails from us you can unsubscribe at any time. Please note unsubscribing from our email update services may impact the updates you receive on your order.

Data security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Your rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of the personal information that we hold about you.
  • Request deletion of your personal information.
  • Object to processing of your personal information.
  • Request restriction of processing your personal information.
  • Request the transfer of your personal information to another party.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email.

Effective: 01 January 2024

Thank you for choosing Mogo Farm. We value your privacy and are committed to safeguarding your personal information.